NOTE: House of Bath no longer offers credit accounts; this information is for existing credit customers.
Please make sure you're entering your card number as one long number, with no spaces.
Additionally, you don't need to include a £ sign when typing in the amount you wish to pay. For example: if you wanted to pay ten pounds you'd type 10.00.
If you're still having problems, our friendly customer service team will be happy to help – simply click the blue icon in the bottom left hand corner of the screen.